Capabilities

Transportation

DC Metro station

Helping define the next generation of digital customer experience in transit.

We partner with transit agencies around the world to deliver advanced rider tools and fare payment platforms supporting over 3.3 billion customer journeys annually.

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Who we work with

Relevant Capabilities

See all Capabilities

Strategy and Transformation

Digital strategies and product roadmaps for web, mobile, and devices informed by rider research and agency priorities.

User-Driven Design

Next-generation experiences for trip planning, fare payment, service information, and account management.

Web & Application Development

Agency-owned and agency-powered platforms delivering system information and real-time status through GTFS-RT and OTP, fare payment integration, self-service, and customer service.

Compliance and Accessibility

Proven processes that consistently deliver highly accessible digital products and strong independent audit results.

DevOps, Compliance, and Support

Reflexions is SOC 2 Type II audited, providing secure, SLA-backed hosting and support for mission-critical transit platforms.

Related Work

MARTA Mobile App and Rider Tools

MARTA Mobile App and Rider Tools

Next-generation digital rider tools for Atlanta's transportation authority
Learn More: MARTA Mobile App and Rider Tools
DC Metro Website and Rider Tools

DC Metro Website and Rider Tools

A modern website and rider tools for the nation's second largest transit system
Learn More: DC Metro Website and Rider Tools
OMNY turnstile validator

MTA OMNY Website

Read about our design and build of the website for the MTA's new payment system
Learn More: MTA OMNY Website
PATH train in station

TAPP Payment System

Contactless fare payment for PATH riders in New York and New Jersey
Learn More: TAPP Payment System
MTA OMNY Fare Vending Machine

MTA OMNY Fare Vending Machine

A new vending machine to support OMNY, and replacing the iconic MetroCard
Learn More: MTA OMNY Fare Vending Machine
See all our work

Contact

Interested in learning more about our transportation capabilities? Get in touch with our team.

Reese McArdle

Reese McArdle

Business Development Manager

[email protected]